Event Details


January 21, 2016


6:00 pm to 8:00 pm EST

Location Map it

Toronto, ON


  • Dan Hill

    Enterprise Account Director

  • Claudia Cervantes

    Account Director

    Claudia is an Account Director at Powered by Search.

  • Michelle Gauthier

    Account Director

  • Rob Rock

    Enterprise Account Director

InboundTO 32: The Essentials of Client Communication

Get ready for the first InboundTO of 2016 on Thursday, January 21st!

If you do any work with clients from a consultant, freelance or agency perspective, then this meetup is for you.

We’ll discuss topics that our top Account Directors deal with on a daily basis, and they will teach you how to take your Client Communication to the next level, so that you can better relate to, retain and grow your Clients.

Please RSVP early to reserve your spot for the meetup. InboundTO charges a $25.00 admission fee for this special event.

Here are some ideas we are talking about internally to give you an idea of the value of this meetup:

• Time Management

• Communication & Productivity Tools

• How to view each client interaction

• When and how to set client expectations

• Some personality types & how to relate to them

• Basic communication (the do’s and don’ts)

• Basic email etiquette (the do’s and don’ts)

• How to conduct phone & virtual meetings (before, during & after)

• How to conduct meetings with multiple team members or multiple client side members

• Dealing with Scope

• When & How to get a testimonial, get feedback or do an upsell


“The Essentials of Client Communication” Agenda:

The event will start at 6:15 PM and last for approximately 2 hours. Doors close at 6:15 PM due to limited seating and high demand. Please arrive at the venue around 6:00 PM to get a seat.

About InboundTO:

Inbound Marketing Toronto is a monthly meetup focused on hot topics in the world of inbound marketing.

The meetup hosts experts in the fields of Inbound Marketing, including SEO & Local SEO, Social Media Marketing, UX Design, Graphic Design, PPC, CRO, CRM, Email Marketing, Content Marketing, Growth Hacking, and more.


Sponsor: This monthly event is sponsored by the inbound marketing agency

Powered by Search. Join us on Twitter: @poweredbysearch

See tweets about InboundTO with: #InboundTO

Sign up now, invite others in the industry, and we’ll see you there!