B2B SaaS companies often approach business with the assumption that if they have an excellent product, the right audience⁠—their ideal customers⁠—will find them. It’s what we’ve come to think of as the Field of Dreams philosophy: If You Build It, They Will Come. Unfortunately, in marketing, as in life, things rarely pan out the way […]

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Founders of B2B SaaS companies are uniformly concerned with optimizing what’s known as product-market fit: the ability and position of a company to serve a large market with a service that satisfies an urgently felt need or desire. Given that having a large, enthusiastic customer base, and products or services to satisfy and delight them, […]

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At least until they reach a certain scale, B2B SaaS companies tend to be unsure of how to approach their paid marketing budget. By now, many of them are familiar with the 3:1 “Golden Ratio” for customer lifetime value (LTV) and customer acquisition cost (CAC). It’s a metric—widely attributed to Trello founder Joel Spolsky—to which […]

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I’ve learned a lot over the last 15 years of running a consulting business. As a company, we learned many disciplines in marketing, advertising, data, and scaling, but personally, what I’ve learned the most about is how to work with people. We’ve been fortunate to work with many great people internally on our team, externally […]

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